Privacy Policy
Privacy Policy of Gran Hotel de Queretaro
At Gran Hotel de Queretaro, we respect and protect the privacy of our guests and visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
- Personal information such as name, email, phone number, and address, provided when making a reservation or contact.
- Payment and billing information to process reservations.
- Browsing data on our website through cookies and similar technologies to enhance your experience.
Use of Information
- To process and manage your reservations and requests.
- To communicate with you about your reservation, promotions, and updates.
- To improve our services and personalize your experience.
- To comply with legal and regulatory obligations.
Protection of Information
- We implement technical and administrative security measures to protect your data against unauthorized access, alteration, or loss.
- Access to your data is limited to authorized personnel only.
Sharing of Information
- We do not sell or rent your personal information to third parties.
- We may share data with service providers related to reservation and payment management, always under strict confidentiality measures.
User Rights
- You can access, rectify, cancel, or object to the processing of your personal data.
To exercise these rights, you can contact us at recepcion@granhoteldequeretaro.com.mx
Use of Cookies
Our website uses cookies to enhance your browsing experience.
You can configure your browser to accept or reject cookies according to your preferences.
Changes to the Policy
We reserve the right to modify this policy at any time.
Any changes will be posted on this page with the update date.
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
Gran Hotel de Queretaro